Returns & Exchanges
At Renpho, we want you to be completely satisfied with your fashion purchase. If your new apparel doesn't fit or meet your expectations, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items in their original packaging.
Drop Off Package
Affix the return label to your package and drop it off at any authorized courier location or schedule a pickup at your convenience.
Receive Refund or Exchange
After our warehouse team inspects the returned garments, we will process your refund to the original payment method or ship out your exchange item within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing